Which
Harley-Davidson dealer should you buy from?
We understand that buying a Harley-Davidson®
or Buell® motorcycle is a major purchase
as well as a significant financial and personal commitment. We know you
want to be sure that you will be treated with the utmost respect during
the selection and Purchase process as well as the Service and overall Ownership
Experience. So when deciding which Richmond
area Harley-Davidson dealer to buy your Harley® bike from; asking a few simple
questions can make your decision where to buy an easy one.
•Colonial
Harley-Davidson/Buell has won the Bar & Shield award every year since
our opening.
Is the dealer
a recipient of Harley-Davidson's Bar & Shield Achievement Award for
Outstanding Performance in 2007? 2006? 2005? 2004? 2003? Ever?
•Our
CSI scores as rated by our customers are among the highest in the nation.
Where
do they rank in the District, Region and Nation on their CSI scores?
•Colonial H-D consistently
ranks at or near the top of all ranking groups.
Can
they truthfully say that they are at or near the top of all Harley-Davidson
dealers nationally in Sales and Service Satisfaction? Are they even in the
upper half? Or are they below average; possibly far below average according
to their customer's feedback to Harley-Davidson Motor Company?
•Colonial H-D is
consistently among the top performers of all Harley dealers for both Sales
and Service Experience.
In
fact, Colonial H-D is in the top 10 of all 650+ Harley-Davidson dealers
nationally for Sales Satisfaction. And our Service Department is also
highly rated.